Refund Policy

Return & Refund Policy

Thanks for shopping at Pure & Simple Pottery Products. If you are not entirely satisfied with your purchase, we're here to help.

 

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your molds must be in the original packaging. 

 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned mold/molds. We will immediately notify you on the status of your refund after inspecting the mold/molds. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Contact Us If you have any questions on how to return your mold/molds to us.

www.Pure & Simple Pottery Products

Sheila Jenkins

707-459-1483